C
Evidence Grade C
Graded
accuracy verified by the review judge
Use with Hedging
Dated
87%
87% -- customer satisfaction rate for live chat conversations (2023)
87% of live chat conversations received a positive customer satisfaction rating.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
87%
Unit
Percentage
Data Vintage
2023
Entity
Geography
US
Evidence Quality
C
Moderate quality evidence
Useful directional data with some methodological gaps. Treat as indicative rather than definitive -- corroborate before citing in formal research.
Score breakdown
Extraction
50
Source Trust
50
Citation Chain
90
Independence
30
Methodology
30
Freshness
95
Sources (2)
Blazeo
Primary
Tier C
https://www.blazeo.com/blog/how-to-optimize-seasonal-ads-for-home-services/ ↗
Source Article
How to Optimize Seasonal Ads for Home Services
As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.
The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointmen…
Also cited by
Original Research
Blazeo
· Original study ↗
Segmentation
IndustryHome Services
RegionUS
RoleAll marketers
Channelmulti-channel
Cite this stat
Suggested hedging: According to limited, single-source data, based on claims without stated methodology, with unverified sample sizes...
Plain Text
live chat conversations: 87% customer satisfaction rate. Source: Blazeo (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/live-chat-customer-satisfaction-2023
HTML Embed
<blockquote cite="https://lighthousedata.io/data/live-chat-customer-satisfaction-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>87%</strong> -- customer satisfaction rate for live chat conversations<br><small>Source: Blazeo (2023) · <a href="https://lighthousedata.io/data/live-chat-customer-satisfaction-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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