B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
40%
40% -- phone inquiry answer rate for U.S. law firms (2026)
A secret-shopper study of 500 U.S. firms found that only 40% of law firms answered phone inquiries.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
500
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
amalgagroup.com
Primary
Tier C
https://www.amalgagroup.com/articles/bilingual-answering-service-utah/ ↗
Source Article
Bilingual Answering Services for Utah Companies: Benefits
Original Research
amalgagroup.com
· Original study ↗
Methodology
Secret-shopper study of 500 U.S. firms cited in article
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
U.S. law firms: 40% phone inquiry answer rate. Source: amalgagroup.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/law-firms-answered-phone-inquiries
HTML Embed
<blockquote cite="https://lighthousedata.io/data/law-firms-answered-phone-inquiries" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- phone inquiry answer rate for U.S. law firms<br><small>Source: amalgagroup.com (2026) · <a href="https://lighthousedata.io/data/law-firms-answered-phone-inquiries" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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