B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
63%
63% -- repurchase impact rate for LATAM consumers (2026)
63% of consumers in LATAM say that a poor support experience affects their repurchase decision.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
63%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
sagicc.co
Primary
Tier C
https://sagicc.co/en/blog/peak-season-checklist-how-to-prepare-your-customer-service/ ↗
Source Article
Peak Season Checklist: How to Prepare Your Customer Service
Peak Season Checklist: How to Prepare Your Customer Service
Peak season can be a decisive moment for any online supermarket. November and December, driven by events like Black Friday, Christmas, and year-end shopping, bring a significant increase in sales—but also in customer expectations. Preparing…
Original Research
sagicc.co
· Original study ↗
Methodology
Survey finding cited in vendor blog; original study not named
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
LATAM consumers: 63% repurchase impact rate. Source: sagicc.co (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/latam-poor-support-repurchase-decision
HTML Embed
<blockquote cite="https://lighthousedata.io/data/latam-poor-support-repurchase-decision" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>63%</strong> -- repurchase impact rate for LATAM consumers<br><small>Source: sagicc.co (2026) · <a href="https://lighthousedata.io/data/latam-poor-support-repurchase-decision" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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