B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

32%

32% -- share using chatbot for health info for US adults (2026)

2026  · KFF

32% of US adults reported using a chatbot for health information in the past year.

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Attribution: KFF View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
32%
Unit
Percentage
Data Vintage
2026
Entity
US adults
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
KFF Primary Tier A
https://alhena.ai/blog/ai-roi-health-wellness-ecommerce/ ↗
Confidence: 57/100 Vintage: 2026 Channel: Common Crawl
Source Article
How to Measure AI Shopping Agents in Wellness
Original Research
KFF · Original study ↗

KFF survey

Methodology documented
Industrymarketing
Plain Text
US adults: 32% share using chatbot for health info. Source: KFF (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/kff-chatbot-health-use-32
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<blockquote cite="https://lighthousedata.io/data/kff-chatbot-health-use-32" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>32%</strong> -- share using chatbot for health info for US adults<br><small>Source: KFF (2026) · <a href="https://lighthousedata.io/data/kff-chatbot-health-use-32" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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