B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
100%
100% -- ai agent 12hr response rate for Kapas Living (Zaapi AI Agent) (2025)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
100%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Zaapi
Primary
Tier B
https://www.zaapi.com/en-ph/case-study/kapas-living-a-small-team-running-like-a-big-one ↗
Source Article
Kapas Living: A Small Team, Running Like a Big One
Kapas Living: A Small Team, Running Like a Big One
Handling Thousands of Conversations with 3 Admins
Kapas Living
Kapas Living is a Malaysian direct-to-consumer bedding brand focused on making some of the best bedsheets in Malaysia & Singapore for warm, humid nights. Built on a simple idea of honest…
Original Research
Zaapi
· Original study ↗
Methodology
Vendor case study metric: share of customer queries answered by the AI Agent within 12 hours, including outside business hours, during the deployment period.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Kapas Living (Zaapi AI Agent): 100% ai agent 12hr response rate. Source: Zaapi (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/kapas-living-ai-100-12hr-response-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/kapas-living-ai-100-12hr-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>100%</strong> -- ai agent 12hr response rate for Kapas Living (Zaapi AI Agent)<br><small>Source: Zaapi (2025) · <a href="https://lighthousedata.io/data/kapas-living-ai-100-12hr-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.