B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
32 days
32 days -- average property claim cycle time for US property insurance claims (2025)
In the J.D. Power 2025 study, the average property claim cycle time from filing to finished repairs was 32.4 days.
- Measured specifically from filing to finished repairs
- Longest recorded since the study began in 2008
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
32 days
Unit
Duration Days
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Source
J.D. Power
Primary
Tier B
https://vcasoftware.com/the-evolving-landscape-of-claims-management-embracing-digital-transformation… ↗
Source Article
Insurance Claims Customer Experience: What Actually Moves the Score
Insurance claims customer experience is how a policyholder judges the entire claim, from first notice of loss to final payment. J.D. Power ranks its drivers in order: settlement fairness, trust, time to settle, the people involved, digital channels, communication on the customer’s terms, ease of sta…
Original Research
J.D. Power
· Original study ↗
Methodology
J.D. Power U.S. Property Claims Satisfaction Study; longest recorded since study began in 2008
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US property insurance claims: 32 days average property claim cycle time. Source: J.D. Power (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/jd-power-avg-property-claim-cycle-time-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/jd-power-avg-property-claim-cycle-time-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>32 days</strong> -- average property claim cycle time for US property insurance claims<br><small>Source: J.D. Power (2025) · <a href="https://lighthousedata.io/data/jd-power-avg-property-claim-cycle-time-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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