B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

31%

31% -- daily conversations closed increase for Teams using Intercom Copilot (2026)

2026  · Intercom

Teams using Intercom Copilot close 31% more conversations each day.

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Attribution: Intercom View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
31%
Unit
Percentage
Data Vintage
2026
Entity
Teams using Intercom Copilot
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Intercom Primary Tier C
https://www.sparrowdesk.com/tools/best-ai-chatbot-platforms ↗
Confidence: 48/100 Vintage: 2026 Channel: Deep Crawl
Source Article
10 Best AI chatbot platforms in 2026: Here's what works
10 Best AI chatbot platforms in 2026: Here's what actually works By Sneha Arunachalam Last updated on We’ve carefully curated this list of AI chatbot platforms based on real use cases, features, ease of use, and suitability for different business needs. Best AI chatbot platforms in 2026 We curated s…
Original Research
Intercom · Original study ↗

Relative increase in daily conversations closed by teams using the Copilot feature; baseline not stated

Methodology documented
Industrymarketing
Plain Text
Teams using Intercom Copilot: 31% daily conversations closed increase. Source: Intercom (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/intercom-copilot-conversations-closed-increase
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<blockquote cite="https://lighthousedata.io/data/intercom-copilot-conversations-closed-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>31%</strong> -- daily conversations closed increase for Teams using Intercom Copilot<br><small>Source: Intercom (2026) · <a href="https://lighthousedata.io/data/intercom-copilot-conversations-closed-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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