B
Evidence Grade B
Graded
under review
Safe to Cite
Current
12.5%
12.5% -- daily available time increase for Customer service team at Aunoa's insurance-sector client after AI chatbot implementation (2026)
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
12.5%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Aunoa
Primary
Tier A
https://aunoa.ai/blog/la-ia-esta-dando-o-quitando-trabajo/ ↗
Source Article
La IA, ¿nos está dando o quitando trabajo? 🤔
Original Research
Aunoa
· Original study ↗
Methodology
Spanish decimal comma (12,5% = 12.5%). Post-chatbot-implementation gain in daily available time for the client's support team, consistent with freeing 6h/day across 6 agents.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Customer service team at Aunoa's insurance-sector client after AI chatbot implementation: 12.5% daily available time increase. Source: Aunoa (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/insurance-team-daily-available-time-increase
HTML Embed
<blockquote cite="https://lighthousedata.io/data/insurance-team-daily-available-time-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>12.5%</strong> -- daily available time increase for Customer service team at Aunoa's insurance-sector client after AI chatbot implementation<br><small>Source: Aunoa (2026) · <a href="https://lighthousedata.io/data/insurance-team-daily-available-time-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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