B Evidence Grade B Graded under review Safe to Cite Recent

50%

50% -- ai adoption rate for Insurance firms (survey respondents in financial sectors) (2025)

2025  · n=694  · Digital Insurance

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Attribution: Digital Insurance View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
50%
Unit
Percentage
Data Vintage
2025
Entity
Insurance firms (survey respondents in financial sectors)
Sample Size
694
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Digital Insurance Primary Tier B
https://blog.glia.com/is-your-insurance-company-ready-for-an-ai-powered-contact-center/ ↗
Confidence: 53/100 Vintage: 2025 Channel: Wayback
Source Article
Is Your Insurance Company Ready for an AI-Powered Contact Center?
Immediate, personalized service—it’s what today’s policyholders expect. Independent agents want the same, while also juggling increasing complexity and demand for efficiency. With an AI-powered contact center, you can solve both challenges. For years, AI tools were largely confined to basic chatbots…
Original Research
Digital Insurance · Original study ↗

Survey of 694 experts across financial sectors, cited from Digital Insurance

Methodology documented
Industrymarketing
Plain Text
Insurance firms (survey respondents in financial sectors): 50% ai adoption rate. Source: Digital Insurance (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/insurance-firms-already-using-ai-2025
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<blockquote cite="https://lighthousedata.io/data/insurance-firms-already-using-ai-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>50%</strong> -- ai adoption rate for Insurance firms (survey respondents in financial sectors)<br><small>Source: Digital Insurance (2025) · <a href="https://lighthousedata.io/data/insurance-firms-already-using-ai-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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