B
Evidence Grade B
Graded
under review
Safe to Cite
Current
46%
46% -- pct customers supporting ai adoption for Insurance customers (2026)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
46%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
Genpact
Primary
Tier C
https://www.nurix.ai/blogs/nurix-ai-insurance-ai-solutions ↗
Source Article
How NuPlay’s AI Automation Gives an Edge to Insurance Teams in 2026
Insurance teams are under growing pressure to improve response speed, customer engagement, and operational efficiency across fragmented workflows. A recent Genpact study found that 46% of insurance customers support Artificial Intelligence (AI) adoption when it helps speed up claims processing, whil…
Original Research
Genpact
· Original study ↗
Methodology
Source cites 'a recent Genpact study' without report title, fieldwork date, or link; vintage approximated from the article's 2026 framing. Conditional finding: support is tied to AI speeding up claims processing.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Insurance customers: 46% pct customers supporting ai adoption. Source: Genpact (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/insurance-customers-support-ai-claims-processing
HTML Embed
<blockquote cite="https://lighthousedata.io/data/insurance-customers-support-ai-claims-processing" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>46%</strong> -- pct customers supporting ai adoption for Insurance customers<br><small>Source: Genpact (2026) · <a href="https://lighthousedata.io/data/insurance-customers-support-ai-claims-processing" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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