B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

49%

49% -- in store pickup adoption growth rate for In-store pickup at online checkout (retail ecommerce) (2018)

Name: In Store Pickup Adoption Growth Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-17

2018 · Gartner

The adoption of in-store pickup during checkout grew by 49% year over year from 2017 to 2018.

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Attribution: Gartner View source

Lighthouse Research Team

Last verified: 2026-09-17 · How we verify data →

Source verified Evidence graded

Value

49%

Unit

Percentage

Data Vintage

2018

Entity

In-store pickup at online checkout (retail ecommerce)

Geography

Global

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Gartner Primary Tier B

https://www.orckestra.com/en/blog/2019/08/27/The-Science-of-BOPIS-How-are-Successful-Retailers-Offer… ↗

Confidence: 53/100 Vintage: 2018 Channel: Common Crawl

Source Article

The Science of BOPIS: How are Successful Retailers Offering In

Original Research

Gartner · Original study ↗

Methodology

Year-over-year growth in consumer adoption of in-store pickup during checkout, 2017 to 2018; Gartner insight cited by Orckestra

Methodology documented

Segmentation

IndustryRetail Company SizeAll sizes RegionGlobal RoleAll marketers Channelmulti-channel

Cite this stat

Plain Text

In-store pickup at online checkout (retail ecommerce): 49% in store pickup adoption growth rate. Source: Gartner (2018). Via Lighthouse Intelligence -- https://lighthousedata.io/data/instore-pickup-adoption-growth-2018

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<blockquote cite="https://lighthousedata.io/data/instore-pickup-adoption-growth-2018" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>49%</strong> -- in store pickup adoption growth rate for In-store pickup at online checkout (retail ecommerce)<br><small>Source: Gartner (2018) · <a href="https://lighthousedata.io/data/instore-pickup-adoption-growth-2018" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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