B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

28%

28% -- share would use social media to contact government official for Indian citizens (2011-11)

Name: Share Would Use Social Media To Contact Government Official Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-28

2011-11 · n=200 · Accenture

28 percent of surveyed citizens in India would use social media to contact a government official to request a service or resolve a problem.

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Attribution: Accenture View source

Lighthouse Research Team

Last verified: 2026-09-28 · How we verify data →

Source verified Evidence graded

Value

28%

Unit

Percentage

Data Vintage

2011-11

Entity

Indian citizens

Sample Size

200

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Accenture Primary Tier A

http://yourstory.in/2012/05/accenture-survey-finds-governments-need-to-address-growinginterestsof-di… ↗

Confidence: 32/100 Vintage: 2011-11 Channel: Common Crawl

Source Article

Survey Finds Governments Need to Address Growing Interests of ‘Digital Citizens’

Original Research

Accenture · Original study ↗

Methodology

Accenture digital citizen online survey conducted by Market Connections, Nov 2011

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

Indian citizens: 28% share would use social media to contact government official. Source: Accenture (2011-11). Via Lighthouse Intelligence -- https://lighthousedata.io/data/india-citizens-social-media-government-contact-2011

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<blockquote cite="https://lighthousedata.io/data/india-citizens-social-media-government-contact-2011" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>28%</strong> -- share would use social media to contact government official for Indian citizens<br><small>Source: Accenture (2011-11) · <a href="https://lighthousedata.io/data/india-citizens-social-media-government-contact-2011" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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