B
Evidence Grade B
Graded
under review
Safe to Cite
Current
48%
48% -- customer satisfaction increase for RingCentral Contact Center (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
48%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
20
Independence
30
Methodology
30
Freshness
92
Source
RingCentral
Primary
Tier A
https://www.ringcentral.com/contact-center/products/reporting.html?BMID=BLOGNEW ↗
Source Article
Customer Engagement Solution for Global Enterprises
Enable global customer service at scale
Deploy and scale contact centers around the world with our flexible enterprise solutions.
RingCentral is trusted by over 600,000 businesses around the world
Advanced capabilities
Connect with customers on 30+ channels, including international, using advanced a…
Original Research
RingCentral
· Original study ↗
Segmentation
IndustryB2B
Channelcontent
Cite this stat
Plain Text
RingCentral Contact Center: 48% customer satisfaction increase. Source: RingCentral (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/increase-in-customer-satisfaction
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<blockquote cite="https://lighthousedata.io/data/increase-in-customer-satisfaction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>48%</strong> -- customer satisfaction increase for RingCentral Contact Center<br><small>Source: RingCentral (2026) · <a href="https://lighthousedata.io/data/increase-in-customer-satisfaction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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