B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
90%
90% -- share valuing immediate response for customer support for consumers (2020)
90% of survey respondents say an immediate response is important or very important when looking for customer support specifically.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
90%
Unit
Percentage
Data Vintage
2020
Entity
Sample Size
1,000
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
HubSpot
Primary
Tier B
https://technweb.com/blog/customer-acquisition-strategy ↗
Source Article
Turn Up The Heat on Your Customer Acquisition Strategy
Turn Up The Heat on Your Customer Acquisition Strategy
For subscription eCommerce entrepreneurs, perfecting a winning customer acquisition strategy is an ongoing challenge. Competition is not only abundant, it is fierce. While leveraging automatic recurring billing is a powerful business strategy, b…
Original Research
HubSpot
· Original study ↗
Methodology
Same HubSpot survey of 1,000 respondents; customer support context. Publication year estimated (~2020).
Methodology documented
Segmentation
Industryecommerce,media_entertainment
RegionGlobal
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
consumers: 90% share valuing immediate response for customer support. Source: HubSpot (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/immediate-response-customer-support-90
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<blockquote cite="https://lighthousedata.io/data/immediate-response-customer-support-90" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>90%</strong> -- share valuing immediate response for customer support for consumers<br><small>Source: HubSpot (2020) · <a href="https://lighthousedata.io/data/immediate-response-customer-support-90" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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