B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
71%
71% -- service retention likelihood for Ikon CONNECT dealer-branded app customers (2026-04)
71% of surveyed Ikon CONNECT app customers report being more likely to return to their specific dealership for service because of the app.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
71%
Unit
Percentage
Data Vintage
2026-04
Entity
Sample Size
400
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Ikon Technologies
Primary
Tier A
https://www.ikontechnologies.com/dealers-digest/what-do-ikon-customers-say-about-their-dealer-brande… ↗
Source Article
What do Ikon customers say about their dealer-branded app and dealer retention?
The Ikon BlogWhat do Ikon customers say about their dealer-branded app and dealer retention?
In the modern automotive landscape, the sale of a vehicle is no longer the finish line; it is the starting block for a long-term relationship.
For years, franchise car dealerships have struggled with "servic…
Original Research
Ikon Technologies
· Original study ↗
Methodology
Ikon Consumer Survey, April 2026; customers who purchased Ikon with new vehicle in 1Q 2026 and actively downloaded/logged into CONNECT app
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Ikon CONNECT dealer-branded app customers: 71% service retention likelihood. Source: Ikon Technologies (2026-04). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ikon-app-service-retention-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/ikon-app-service-retention-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>71%</strong> -- service retention likelihood for Ikon CONNECT dealer-branded app customers<br><small>Source: Ikon Technologies (2026-04) · <a href="https://lighthousedata.io/data/ikon-app-service-retention-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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