B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
57%
57% -- support case resolution rate for human-bot support setups (2025)
Human-bot support setups resolved 57% of support cases across 22 million conversations analyzed by Contentsquare.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
57%
Unit
Percentage
Data Vintage
2025
Entity
Sample Size
22,000,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Contentsquare
Primary
Tier B
https://www.heyy.io/blog/chatbot-automation ↗
Source Article
Chatbot Automation: Benefits, Use Cases & Getting Started
Chatbot Automation: Benefits, Use Cases & Getting Started
Your business is growing, that’s the good news.
The challenging news? Every time it grows, so does your inbox.
Customer questions, lead messages, sales follow-ups, WhatsApp pings; they pile up faster than your team can reply. Before you know …
Original Research
Contentsquare
· Original study ↗
Methodology
Analysis of 22 million support conversations by Contentsquare, compiled in Lyro AI in e-commerce report; bot-only comparison rate 29%
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
human-bot support setups: 57% support case resolution rate. Source: Contentsquare (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/human-bot-resolution-rate-contentsquare
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<blockquote cite="https://lighthousedata.io/data/human-bot-resolution-rate-contentsquare" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>57%</strong> -- support case resolution rate for human-bot support setups<br><small>Source: Contentsquare (2025) · <a href="https://lighthousedata.io/data/human-bot-resolution-rate-contentsquare" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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