B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
31.8%
31.8% -- hold abandonment rate for unconnected dealership calls (2026)
Industry research shows 31.8% of unconnected dealership calls result from customers hanging up while on hold.
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
31.8%
Unit
Percentage
Data Vintage
2026
Entity
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
useflai.com
Primary
Tier C
https://www.useflai.com/blog/how-to-increase-service-appointments-at-dealerships ↗
Source Article
How to Increase Dealership Service Appointments (2026)
How to Increase Dealership Service Appointments (2026)
Recover $1M+ in lost service revenue. Capture 56% of after-hours leads, answer every call in 3 seconds, and increase appointments 40%+ with AI automation.
Your service bays should be packed. But most dealerships are bleeding appointments through…
Original Research
useflai.com
· Original study ↗
Methodology
Industry research cited by vendor blog
Methodology documented
Segmentation
IndustryAutomotive
RegionUS
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
unconnected dealership calls: 31.8% hold abandonment rate. Source: useflai.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/hold-abandon-31-8
HTML Embed
<blockquote cite="https://lighthousedata.io/data/hold-abandon-31-8" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>31.8%</strong> -- hold abandonment rate for unconnected dealership calls<br><small>Source: useflai.com (2026) · <a href="https://lighthousedata.io/data/hold-abandon-31-8" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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