B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

13%

13% -- spend likelihood uplift for retail store customers who researched on brand's website (2021)

2021  · Harvard Business Review

Customers who had researched on the brand's website were 13% more likely to spend in retail stores.

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Attribution: Harvard Business Review View source
Lighthouse Research Team
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Source verified Evidence graded
Value
13%
Unit
Percentage
Data Vintage
2021
Entity
retail store customers who researched on brand's website
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Harvard Business Review Primary Tier C
https://soft-loft.com/blog/pos-integration-with-ecommerce/ ↗
Confidence: 23/100 Vintage: 2021 Channel: Deep Crawl
Source Article
How to build an effective POS integration with ecommerce
If you are a brick-and-mortar business owner and want to try out digital marketing, eCommerce POS (Point of Sale) integration is a good way to go. It's a digital solution that allows businesses to build a smooth connection between their online and offline channels. In that way, you can pull detailed…
Original Research
Harvard Business Review · Original study ↗

Cited study by Harvard Business Review on omnichannel shopping behavior; details not provided in source

Methodology documented
Industrymarketing
Plain Text
retail store customers who researched on brand's website: 13% spend likelihood uplift. Source: Harvard Business Review (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/hbr-web-research-retail-spend-13pct
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<blockquote cite="https://lighthousedata.io/data/hbr-web-research-retail-spend-13pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>13%</strong> -- spend likelihood uplift for retail store customers who researched on brand's website<br><small>Source: Harvard Business Review (2021) · <a href="https://lighthousedata.io/data/hbr-web-research-retail-spend-13pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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