B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

23%

23% -- generative ai use case share for generative AI users (technical assistance & troubleshooting) (2024)

2024  · Harvard Business Review

Technical assistance & troubleshooting accounts for 23% of the most common use cases of generative AI.

Cite this stat Share How we verify
Attribution: Harvard Business Review View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
23%
Unit
Percentage
Data Vintage
2024
Entity
generative AI users (technical assistance & troubleshooting)
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Harvard Business Review Primary Tier B
https://www.seobility.net/en/blog/ai-powered-search/ ↗
Confidence: 53/100 Vintage: 2024 Channel: Deep Crawl
Source Article
The Rise of AI-powered Search: What You Need to Know + Key SEO Strategies
In recent months, advancements in AI technology, such as ChatGPT search, Google’s AI Overviews, Perplexity, and many others, have excited and concerned the SEO community. With AI-powered search capabilities developing so quickly, it’s no wonder that many SEOs are struggling to keep up with the lates…
Original Research
Harvard Business Review · Original study ↗

Harvard Business Review study of generative AI use cases

Methodology documented
Industrymarketing
Plain Text
generative AI users (technical assistance & troubleshooting): 23% generative ai use case share. Source: Harvard Business Review (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/hbr-genai-use-case-technical-assistance
HTML Embed
<blockquote cite="https://lighthousedata.io/data/hbr-genai-use-case-technical-assistance" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>23%</strong> -- generative ai use case share for generative AI users (technical assistance & troubleshooting)<br><small>Source: Harvard Business Review (2024) · <a href="https://lighthousedata.io/data/hbr-genai-use-case-technical-assistance" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Share on X Share on LinkedIn

Use this data in your work

Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.

Copy citation Explore similar stats →