B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
40%
40% -- project manager capacity increase for B2B project managers using automated customer portal (GUIDEcx) (2023)
Implementing an automated customer portal can increase a project manager's capacity by 40%, based on a study across 300,000 GUIDEcx projects.
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2023
Entity
Sample Size
300,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
GUIDEcx
Primary
Tier B
https://guidecxstg.wpenginepowered.com/blog/hubspot-inbound-amazon-lessons-b2b-customer-experience/ ↗
Source Article
INBOUND Recap: Lessons from Amazon on Delivering Customer Experience in a B2B World
In today’s hyper-competitive business landscape, delivering an exceptional customer experience could be the difference between success and failure.
At HubSpot’s INBOUND 2023, Todd White, Co-Founder and Vice President of Sales at GUIDEcx, delivered valuable insights on using the wisdom of successful …
Original Research
GUIDEcx
· Original study ↗
Methodology
GUIDEcx study of 300,000 projects presented at HubSpot INBOUND 2023
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
B2B project managers using automated customer portal (GUIDEcx): 40% project manager capacity increase. Source: GUIDEcx (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/guidecx-portal-pm-capacity
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<blockquote cite="https://lighthousedata.io/data/guidecx-portal-pm-capacity" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- project manager capacity increase for B2B project managers using automated customer portal (GUIDEcx)<br><small>Source: GUIDEcx (2023) · <a href="https://lighthousedata.io/data/guidecx-portal-pm-capacity" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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