B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
22%
22% -- retention improvement for Grupo Globo Agentforce deployment (2025)
Grupo Globo experienced a 22% improvement in retention rates within three months of deploying Agentforce.
Attribution:
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Lighthouse Research Team
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Source verified
Evidence graded
Value
22%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Salesforce
Primary
Tier B
https://xillentech.com/the-roi-of-ai-in-saas-products-2026-trends-data/ ↗
Source Article
The ROI of Agentic AI in Enterprise: 2026 Benchmarks from Agentforce Deployments
The ROI of Agentic AI in Enterprise: 2026 Benchmarks from Agentforce Deployments
Enterprises deploying agentic AI report an average ROI of 171%. US enterprises average 192%. That’s 3x the return of traditional automation including RPA and chatbots.
But here’s what makes those numbers dangerous: they…
Original Research
Salesforce
· Original study ↗
Methodology
Company-reported deployment data
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Grupo Globo Agentforce deployment: 22% retention improvement. Source: Salesforce (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/grupo-globo-retention-22
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<blockquote cite="https://lighthousedata.io/data/grupo-globo-retention-22" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>22%</strong> -- retention improvement for Grupo Globo Agentforce deployment<br><small>Source: Salesforce (2025) · <a href="https://lighthousedata.io/data/grupo-globo-retention-22" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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