B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
67%
67% -- email usage share for Gorgias customers (2021)
67% of Gorgias customers use email as a support channel in 2021.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
67%
Unit
Percentage
Data Vintage
2021
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
30
Freshness
95
Source
Gorgias
Primary
Tier B
https://www.gorgias.com/blog/top-integrations-used-by-gorgias-ecommerce-merchants ↗
Source Article
Top 10 Ecommerce Integrations for Customer Support
0
6
min
-
Morgan Smith
6
Updated on
October 13, 2023
-
Created on
October 19, 2021
October 4, 2023
No items found.
Have you ever wondered how other leading ecommerce stores manage customer support, especially when they are using Gorgias? We love identifying these trends and wanted to see what integr…
Original Research
Gorgias
· Original study ↗
Segmentation
Industrymarketing
Cite this stat
Plain Text
Gorgias customers: 67% email usage share. Source: Gorgias (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/gorgias-ecommerce-integrations
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<blockquote cite="https://lighthousedata.io/data/gorgias-ecommerce-integrations" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>67%</strong> -- email usage share for Gorgias customers<br><small>Source: Gorgias (2021) · <a href="https://lighthousedata.io/data/gorgias-ecommerce-integrations" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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