B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

2%

2% -- good email click through rate benchmark for email marketing campaigns (Salesforce benchmark guidance) (2026)

2026  · Salesforce

Salesforce benchmark guidance indicates that a click-through rate (CTR) of 2% to 5% is typically considered good for email marketing.

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Attribution: Salesforce View source
Lighthouse Research Team
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Source verified Evidence graded
Value
2%
Unit
Percentage
Data Vintage
2026
Entity
email marketing campaigns (Salesforce benchmark guidance)
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Salesforce Primary Tier B
https://ecommerceboost.io/uncategorized/why-email-marketing/ ↗
Confidence: 53/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Why Email Marketing Is Key for Ecommerce ROI in 2026
The loudest advice in ecommerce still says email marketing is always worth it. That's too simple. Email can be one of the most profitable owned channels in the stack, but only when a brand treats it like a retention system, not a broadcast machine. The difference matters because the inbox is crowded…
Original Research
Salesforce · Original study ↗

Range 2%-5%; midpoint 3.5% used. Cited to Salesforce benchmark guidance.

Methodology documented
Industrymarketing
Plain Text
email marketing campaigns (Salesforce benchmark guidance): 2% good email click through rate benchmark. Source: Salesforce (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/good-email-ctr-2-to-5-pct
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<blockquote cite="https://lighthousedata.io/data/good-email-ctr-2-to-5-pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>2%</strong> -- good email click through rate benchmark for email marketing campaigns (Salesforce benchmark guidance)<br><small>Source: Salesforce (2026) · <a href="https://lighthousedata.io/data/good-email-ctr-2-to-5-pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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