B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
21%
21% -- ecommerce share of global retail sales for global retail sector (2022)
In 2022, 21% of global retail sales took place online.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
21%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
UserTesting
Primary
Tier B
https://www.usertesting.com/blog/what-is-voice-of-customer ↗
Source Article
Voice of Customer: Why It's Important to Listen
What is voice of customer (VOC)?
The well-known slogan, “the customer is always right,” has echoed through organizations since the turn of the century. While the art of customer satisfaction has grown more nuanced over the decades, this sentiment still rings true. For organizations today, the new ch…
Original Research
UserTesting
· Original study ↗
Methodology
Cited by UserTesting blog; original source not named
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
global retail sector: 21% ecommerce share of global retail sales. Source: UserTesting (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/global-ecommerce-share-retail-2022
HTML Embed
<blockquote cite="https://lighthousedata.io/data/global-ecommerce-share-retail-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>21%</strong> -- ecommerce share of global retail sales for global retail sector<br><small>Source: UserTesting (2022) · <a href="https://lighthousedata.io/data/global-ecommerce-share-retail-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.