B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
93%
93% -- workplace ai adoption concerns for younger workers (2025)
93% of younger workers express concerns about AI adoption in the workplace.
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
93%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Genesys
Primary
Tier A
https://cxfoundation.com/research/genesys-generational-dynamics ↗
Source Article
86% Say Brand Value Equals Service Quality — Genesys Report
June 18, 2025 • 2 min read
Genesys' new global study uncovers the shifting tides of customer and employee expectations across generations. As loyalty grows fragile and experiences become the battleground for brand preference, organizations must redesign how they engage across every channel, touchpoi…
Original Research
Genesys
· Original study ↗
Methodology
Global Genesys study; no sample size specified
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
younger workers: 93% workplace ai adoption concerns. Source: Genesys (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/genesys-ai-workplace-concerns-young-workers-2025
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<blockquote cite="https://lighthousedata.io/data/genesys-ai-workplace-concerns-young-workers-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>93%</strong> -- workplace ai adoption concerns for younger workers<br><small>Source: Genesys (2025) · <a href="https://lighthousedata.io/data/genesys-ai-workplace-concerns-young-workers-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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