B Evidence Grade B Graded under review Safe to Cite Dated

85%

85% -- sales growth outperformance for Organizations leveraging customer analytics (2021)

2021  · Gartner

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Attribution: Gartner View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
85%
Unit
Percentage
Data Vintage
2021
Entity
Organizations leveraging customer analytics
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

64/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Gartner Primary Tier C
https://www.sobot.io/article/boost-your-24-7-live-chat-efficiency-with-sobot/ ↗
Confidence: 48/100 Vintage: 2021 Channel: Deep Crawl
Source Article
Boost Your 24/7 Live Chat Efficiency
Efficient 24/7 live chat support is crucial for businesses aiming to enhance customer satisfaction and reduce response times. You face challenges like maintaining quality support around the clock and handling high volumes of inquiries. Here, Sobot comes into play. Sobot live chat solutions streamlin…
Original Research
Gartner · Original study ↗

Gartner finding on sales growth outperformance of organizations using customer analytics vs peers; year not stated in citing article.

Methodology documented
Industrymarketing
Plain Text
Organizations leveraging customer analytics: 85% sales growth outperformance. Source: Gartner (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/gartner-customer-analytics-sales-growth
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<blockquote cite="https://lighthousedata.io/data/gartner-customer-analytics-sales-growth" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>85%</strong> -- sales growth outperformance for Organizations leveraging customer analytics<br><small>Source: Gartner (2021) · <a href="https://lighthousedata.io/data/gartner-customer-analytics-sales-growth" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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