B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
45%
45% -- consumers expecting delivery within 4 5 days with free shipping for US online retail consumers (2023)
45% of consumers expect their holiday purchases to be delivered within 4 to 5 days when retailers offer free shipping.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
45%
Unit
Percentage
Data Vintage
2023
Entity
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
sentiment.io
Primary
Tier C
https://www.sentiment.io/how-impactful-were-shipping-errors-on-customer-questions/ ↗
Source Article
Impact of Shipping Errors on Customer Inquiries
Have you ever experienced the frustration of waiting for a package that never arrived? Or perhaps you received the wrong item from an online retailer, leaving you disappointed and inconvenienced. Shipping errors can have a significant impact on customer inquiries and their overall satisfaction with …
Original Research
sentiment.io
· Original study ↗
Methodology
Consumer survey cited by sentiment.io; original study not named
Methodology documented
Segmentation
IndustryRetail
RegionUS
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
US online retail consumers: 45% consumers expecting delivery within 4 5 days with free shipping. Source: sentiment.io (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/free-shipping-4-5-day-expectation
HTML Embed
<blockquote cite="https://lighthousedata.io/data/free-shipping-4-5-day-expectation" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>45%</strong> -- consumers expecting delivery within 4 5 days with free shipping for US online retail consumers<br><small>Source: sentiment.io (2023) · <a href="https://lighthousedata.io/data/free-shipping-4-5-day-expectation" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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