B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

19%

19% -- abandonment share due to forced account creation for Ecommerce shoppers (2026)

2026  · Baymard Institute

19% of ecommerce shoppers abandon checkout because they are forced to create an account.

  • Based on usability test sessions
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Attribution: Baymard Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
19%
Unit
Percentage
Data Vintage
2026
Entity
Ecommerce shoppers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Baymard Institute Primary Tier B
https://kirro.io/ecommerce-cro ↗
Confidence: 53/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Ecommerce CRO Checklist (2026): Page-by-Page Store Audit
Ecommerce CRO is the process of fixing the pages in your online store so more visitors buy something. Not “more traffic.” Not “better branding.” Just: more of the people already visiting your site actually completing a purchase. This is a page-by-page checklist. Homepage, category pages, product pag…
Original Research
Baymard Institute · Original study ↗

Baymard checkout usability research (4,000+ research hours, 200+ user sessions)

Methodology documented
Industrymarketing
Plain Text
Ecommerce shoppers: 19% abandonment share due to forced account creation. Source: Baymard Institute (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/forced-account-abandonment-19
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<blockquote cite="https://lighthousedata.io/data/forced-account-abandonment-19" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>19%</strong> -- abandonment share due to forced account creation for Ecommerce shoppers<br><small>Source: Baymard Institute (2026) · <a href="https://lighthousedata.io/data/forced-account-abandonment-19" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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