B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
16%
16% -- email support traffic reduction for Footshop (2026)
Footshop experienced a 16% reduction in email traffic due to deflection techniques incorporated via an Amio AI chatbot.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
16%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Amio
Primary
Tier C
https://www.amio.io/success-stories/footshop ↗
Source Article
Case study: How Footshop saved 33 % on call center
Original Research
Amio
· Original study ↗
Methodology
Vendor case study of chatbot deflection
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Footshop: 16% email support traffic reduction. Source: Amio (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/footshop-email-traffic-drop-16pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/footshop-email-traffic-drop-16pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>16%</strong> -- email support traffic reduction for Footshop<br><small>Source: Amio (2026) · <a href="https://lighthousedata.io/data/footshop-email-traffic-drop-16pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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