B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
79%
79% -- importance of flexible cancellation policies for Travelers (2025-03)
79% of travelers consider flexible cancellation policies very important when booking.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
79%
Unit
Percentage
Data Vintage
2025-03
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Amadeus
Primary
Tier B
https://www.zealconnect.com/blogs/why-travelers-abandon-travel-booking-platform-booking-engine-featu… ↗
Source Article
Why Travelers Abandon Your Travel Booking Platform: How to Fix it
TL;DR
This guide is for travel agencies getting traffic but not conversions. It identifies the four exact stages where travelers abandon a booking and maps the five booking engine features that eliminate each drop-off. If your travel booking platform is losing sales, you should be closing; the probl…
Original Research
Amadeus
· Original study ↗
Methodology
Amadeus Traveler Sentiment Survey via TravelOperations
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Travelers: 79% importance of flexible cancellation policies. Source: Amadeus (2025-03). Via Lighthouse Intelligence -- https://lighthousedata.io/data/flexible-cancellation-importance-2025
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<blockquote cite="https://lighthousedata.io/data/flexible-cancellation-importance-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>79%</strong> -- importance of flexible cancellation policies for Travelers<br><small>Source: Amadeus (2025-03) · <a href="https://lighthousedata.io/data/flexible-cancellation-importance-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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