B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
95%
95% -- customer satisfaction rate for Five9 customers (2026)
Five9 customer case studies achieve up to 95% CSAT.
- The statistic represents a highlighted outcome/case study metric from Five9's customer stories rather than an overall average across all customers.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
95%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
50
Source Trust
50
Citation Chain
20
Independence
30
Methodology
30
Freshness
95
Sources (2)
Five9
Primary
Tier C
https://www.five9.com/en-ca/resources/e-book/customer-success-book ↗
Source Article
2026 Customer Success Book
2026 Customer Success Book
The proof is in the results. This year's Customer Success Book brings together real-world stories from contact centres across industries and around the globe - showing what's possible when AI meets human expertise.
From 95% CSAT to $2.4M in measurable impact, these aren't …
Also cited by
2026-08-13
Original Research
Five9
· Original study ↗
Segmentation
Industrymarketing
Cite this stat
Plain Text
Five9 customers: 95% customer satisfaction rate. Source: Five9 (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/five9-csat-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/five9-csat-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>95%</strong> -- customer satisfaction rate for Five9 customers<br><small>Source: Five9 (2026) · <a href="https://lighthousedata.io/data/five9-csat-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.