B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
46%
46% -- task completion rate for First Click Usability Testing study participants (2023)
Users who made an incorrect first click in a First Click Usability Testing study had a 46% chance of completing the action correctly.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
46%
Unit
Percentage
Data Vintage
2023
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Bob Bailey and Cari Wolfson
Primary
Tier B
https://usabilityhub.com/blog/summative-usability-testing ↗
Source Article
Summative usability testing | UsabilityHub
Summative usability testing
Discover the importance of summative usability testing in UX design and research. Explore methods, benefits, and best practices for obtaining valuable insights.
Depending on where you’re at in the product development process, your UX research will fall into either of thes…
Original Research
Bob Bailey and Cari Wolfson
· Original study ↗
Methodology
First Click Usability Testing study by Bob Bailey and Cari Wolfson; rate when first click was incorrect
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2023 (current) | 46% | |
| 2023 (current) | 87% | +89.1% |
Segmentation
IndustryAll
RegionGlobal
RoleAll marketers
Channelcontent
Cite this stat
Plain Text
First Click Usability Testing study participants: 46% task completion rate. Source: Bob Bailey and Cari Wolfson (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/first-click-incorrect-completion-rate-46
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<blockquote cite="https://lighthousedata.io/data/first-click-incorrect-completion-rate-46" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>46%</strong> -- task completion rate for First Click Usability Testing study participants<br><small>Source: Bob Bailey and Cari Wolfson (2023) · <a href="https://lighthousedata.io/data/first-click-incorrect-completion-rate-46" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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