B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

65%

65% -- share of business from existing customers for companies (2025)

2025  · Customer Research Institute

65% of a company's business comes from existing customers.

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Attribution: Customer Research Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
65%
Unit
Percentage
Data Vintage
2025
Entity
companies
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Customer Research Institute Primary Tier C
https://www.grazecart.com/blog/farm-promotion-ideas-to-increase-sales ↗
Confidence: 48/100 Vintage: 2025 Channel: Deep Crawl
Source Article
3 Proven Farm Promotion Ideas To Increase Your Store’s Sales
Building connections with your customers is the heart of any successful farm business. But how do you keep those relationships growing and encourage repeat orders without feeling like you’re always advertising the same sale? The answer lies in thoughtful promotions — strategic offers that benefit bo…
Original Research
Customer Research Institute · Original study ↗

Cited from Customer Research Institute; methodology not stated

Methodology documented
Period Value Change
2025 (current) 65%
2026 65% 0%
Industrymarketing
Plain Text
companies: 65% share of business from existing customers. Source: Customer Research Institute (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/existing-customers-share-of-business
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<blockquote cite="https://lighthousedata.io/data/existing-customers-share-of-business" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- share of business from existing customers for companies<br><small>Source: Customer Research Institute (2025) · <a href="https://lighthousedata.io/data/existing-customers-share-of-business" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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