B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
40%
40% -- share of new arr from existing customers for B2B SaaS companies (2026)
Existing customers generate 40% of new ARR across B2B SaaS companies.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2026
Entity
Geography
EMEA
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
wearefounders.uk
Primary
Tier C
https://www.magnify.io/blogs/youre-giving-cs-a-number-heres-what-youre-missing ↗
Source Article
Magnify Blog | Customer Growth & Post-Sales Insights
Blog
by Vladi Semenov
Head of Sales
April 3, 2026
Key Takeaways
- Assigning CS a revenue target without the right system is an operating model mistake—not a talent issue
- Most CS teams lack the infrastructure (signals, workflows, forecasting) needed to own a number effectively
- More headcount does…
Original Research
wearefounders.uk
· Original study ↗
Methodology
2026 data from wearefounders.uk
Methodology documented
Segmentation
IndustrySaaS
RegionEMEA
RoleAll marketers
Channelcontent
Cite this stat
Plain Text
B2B SaaS companies: 40% share of new arr from existing customers. Source: wearefounders.uk (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/existing-customers-40pct-new-arr-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/existing-customers-40pct-new-arr-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- share of new arr from existing customers for B2B SaaS companies<br><small>Source: wearefounders.uk (2026) · <a href="https://lighthousedata.io/data/existing-customers-40pct-new-arr-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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