B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

40%

40% -- share of new arr from existing customers for B2B SaaS companies (2026)

2026  · wearefounders.uk

Existing customers generate 40% of new ARR across B2B SaaS companies.

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Attribution: wearefounders.uk View source
Lighthouse Research Team
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Source verified Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2026
Entity
B2B SaaS companies
Geography
EMEA
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
wearefounders.uk Primary Tier C
https://www.magnify.io/blogs/youre-giving-cs-a-number-heres-what-youre-missing ↗
Confidence: 23/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Magnify Blog | Customer Growth & Post-Sales Insights
Blog by Vladi Semenov Head of Sales April 3, 2026 Key Takeaways - Assigning CS a revenue target without the right system is an operating model mistake—not a talent issue - Most CS teams lack the infrastructure (signals, workflows, forecasting) needed to own a number effectively - More headcount does…
Original Research
wearefounders.uk · Original study ↗

2026 data from wearefounders.uk

Methodology documented
IndustrySaaS RegionEMEA RoleAll marketers Channelcontent
Plain Text
B2B SaaS companies: 40% share of new arr from existing customers. Source: wearefounders.uk (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/existing-customers-40pct-new-arr-2026
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<blockquote cite="https://lighthousedata.io/data/existing-customers-40pct-new-arr-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- share of new arr from existing customers for B2B SaaS companies<br><small>Source: wearefounders.uk (2026) · <a href="https://lighthousedata.io/data/existing-customers-40pct-new-arr-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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