B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
85%
85% -- first response time reduction for Atento education sector client (Brazil), social channels (2023-08)
Atento achieved an 85% reduction in first response time for social media interactions for an education sector client.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
85%
Unit
Percentage
Data Vintage
2023-08
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Atento
Primary
Tier A
https://atento.com/pb/imprensa_post/atento-usa-inteligencia-artificial-para-atendimento-mais-agil-e-… ↗
Source Article
Atento no Atento usa inteligência artificial para atendimento mais ágil e personalizado via redes sociais
Original Research
Atento
· Original study ↗
Methodology
Company-reported single-client case result
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Atento education sector client (Brazil), social channels: 85% first response time reduction. Source: Atento (2023-08). Via Lighthouse Intelligence -- https://lighthousedata.io/data/education-client-first-response-time-cut
HTML Embed
<blockquote cite="https://lighthousedata.io/data/education-client-first-response-time-cut" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>85%</strong> -- first response time reduction for Atento education sector client (Brazil), social channels<br><small>Source: Atento (2023-08) · <a href="https://lighthousedata.io/data/education-client-first-response-time-cut" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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