B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

65%

65% -- share of sites with mediocre or worse checkout ux for Leading e-commerce sites (2025)

2025  · n=344  · Baymard Institute

65% of leading e-commerce sites scored 'mediocre or worse' on checkout UX in a Baymard benchmark of 344 sites.

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Attribution: Baymard Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
65%
Unit
Percentage
Data Vintage
2025
Entity
Leading e-commerce sites
Sample Size
344
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Baymard Institute Primary Tier B
https://www.flowninja.com/blog/bad-ux-vs-good-ux-design-examples ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
10 Bad UX vs Good UX Design Examples for Websites
10 Bad UX vs Good UX Design Examples for Websites Key takeaways - First impressions form in 50 milliseconds. Your hero either earns the next scroll or loses the visitor. - Bad UX is a pipeline problem, not a design problem. Every confused visitor is a demo that does not get booked. - Context decides…
Original Research
Baymard Institute · Original study ↗

Share of leading e-commerce sites scoring 'mediocre or worse' on checkout UX in the Baymard Institute benchmark covering 344 sites.

Methodology documented
Industrymarketing
Plain Text
Leading e-commerce sites: 65% share of sites with mediocre or worse checkout ux. Source: Baymard Institute (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ecommerce-checkout-ux-mediocre-65
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<blockquote cite="https://lighthousedata.io/data/ecommerce-checkout-ux-mediocre-65" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- share of sites with mediocre or worse checkout ux for Leading e-commerce sites<br><small>Source: Baymard Institute (2025) · <a href="https://lighthousedata.io/data/ecommerce-checkout-ux-mediocre-65" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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