B Evidence Grade B Graded under review Safe to Cite Current

79%

79% -- cart abandonment due to return policy for respondents (2026)

Name: Cart Abandonment Due To Return Policy Statistics
Creator: Lighthouse Intelligence
Published: 2026-07-16

2026 · n=24,000 · DHL

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Attribution: DHL View source

Lighthouse Research Team

Last verified: 2026-07-16 · How we verify data →

Source verified Evidence graded

Value

79%

Unit

Percentage

Data Vintage

2026

Entity

respondents

Sample Size

24,000

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

63/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Sources (3)

DHL Primary Tier A

https://www.ecommerce-nation.fr/tendances-e-commerce-2025-etude-dhl/ ↗

Confidence: 65/100 Vintage: 2026 Channel: Cc Extraction

Source Article

Tendances e-commerce 2025 : ce que révèle l’étude mondiale de DHL

Tendances e-commerce 2025 : ce que révèle l’étude mondiale de DHL L’étude « 2025 E-Commerce Trends Report » de DHL nous offre une vision assez complète des comportements d’achat à travers le monde. Basée sur les réponses de 24 000 consommateurs dans 24 pays, cette enquête met en lumière les véritabl…

Also cited by

statista.com https://www.statista.com/

2026-08-16

triplewhale.com https://www.triplewhale.com/

2026-08-16

Original Research

DHL · Original study ↗

Methodology

Based on the responses of 24,000 consumers in 24 countries.

Methodology documented

Segmentation

Channelcommon_crawl

Cite this stat

Plain Text

respondents: 79% cart abandonment due to return policy. Source: DHL (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ecommerce-2025-cart-abandonment-return-policy

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<blockquote cite="https://lighthousedata.io/data/ecommerce-2025-cart-abandonment-return-policy" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>79%</strong> -- cart abandonment due to return policy for respondents<br><small>Source: DHL (2026) · <a href="https://lighthousedata.io/data/ecommerce-2025-cart-abandonment-return-policy" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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