B
Evidence Grade B
Graded
under review
Safe to Cite
Current
76%
76% -- new customers who would shop again after easy returns for online retail new customers (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
76%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Narvar
Primary
Tier C
https://bergenlogistics.com/blog/e-commerce-order-fulfillment-process-what-you-need-to-know/ ↗
Source Article
The eCommerce Order Fulfillment Process Explained
Original Research
Narvar
· Original study ↗
Methodology
Cited from a Narvar consumer report; methodology not stated
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
online retail new customers: 76% new customers who would shop again after easy returns. Source: Narvar (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/easy-returns-repeat-shop-76
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<blockquote cite="https://lighthousedata.io/data/easy-returns-repeat-shop-76" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>76%</strong> -- new customers who would shop again after easy returns for online retail new customers<br><small>Source: Narvar (2026) · <a href="https://lighthousedata.io/data/easy-returns-repeat-shop-76" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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