B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
79%
79% -- share telling others after bad service experience for nonprofit donors (2025)
79% of people who took action or had a bad customer service experience told others about it.
Lighthouse Research Team
Last verified:
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Evidence graded
Value
79%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Source Article
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Methodology
From a customer service survey cited by Benefactor Group
Methodology documented
Segmentation
IndustryNonprofit
Cite this stat
Plain Text
nonprofit donors: 79% share telling others after bad service experience. Source: (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/donors-tell-others-bad-service
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<blockquote cite="https://lighthousedata.io/data/donors-tell-others-bad-service" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>79%</strong> -- share telling others after bad service experience for nonprofit donors<br><small>Source: (2025) · <a href="https://lighthousedata.io/data/donors-tell-others-bad-service" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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