B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
99%
99% -- annual client retention rate for Diligent Corporation clients (2015)
Diligent Corporation achieved an annual client retention rate of 99%.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
99%
Unit
Percentage
Data Vintage
2015
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Asia-Pacific Stevie Awards (Diligent Corporation award entry)
Primary
Tier A
http://asia.stevieawards.com/node/530 ↗
Source Article
2016 Asia-Pacific Stevie Awards Gold Winner
Original Research
Asia-Pacific Stevie Awards (Diligent Corporation award entry)
· Original study ↗
Methodology
Company-reported annual client retention cited as driven by customer service quality
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Diligent Corporation clients: 99% annual client retention rate. Source: Asia-Pacific Stevie Awards (Diligent Corporation award entry) (2015). Via Lighthouse Intelligence -- https://lighthousedata.io/data/diligent-client-retention-rate-2015
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<blockquote cite="https://lighthousedata.io/data/diligent-client-retention-rate-2015" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>99%</strong> -- annual client retention rate for Diligent Corporation clients<br><small>Source: Asia-Pacific Stevie Awards (Diligent Corporation award entry) (2015) · <a href="https://lighthousedata.io/data/diligent-client-retention-rate-2015" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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