B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
12%
12% -- early churn reduction rate for Insurers using digital body language (claims departments) (2021)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
12%
Unit
Percentage
Data Vintage
2021
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
ForMotiv
Primary
Tier C
https://formotiv.com/why-is-capturing-digital-body-language-so-important-for-insurers/ ↗
Source Article
What is Digital Body Language and Why Do Insurers Need to Have It?
Digital Body Language – Everything You Need To Know
Digital body language is online user behavior that can predict intent, indicate fraudulent behavior, and reveal nuances that are shaping customer experiences. More and more insurance leaders are prioritizing access to digital body language. Are you…
Original Research
ForMotiv
· Original study ↗
Methodology
Vendor-reported customer-retention result for claims ('church' appears to be a typo for 'churn'); no methodology disclosed. Publication year estimated from article context.
Methodology documented
Segmentation
IndustryInsurance
Cite this stat
Plain Text
Insurers using digital body language (claims departments): 12% early churn reduction rate. Source: ForMotiv (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/digital-body-language-early-churn-reduction
HTML Embed
<blockquote cite="https://lighthousedata.io/data/digital-body-language-early-churn-reduction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>12%</strong> -- early churn reduction rate for Insurers using digital body language (claims departments)<br><small>Source: ForMotiv (2021) · <a href="https://lighthousedata.io/data/digital-body-language-early-churn-reduction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.