B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
55%
55% -- consumer refusal rate for consumers (cross-border eCommerce) (2021)
55% of consumers will not purchase if the delivery time is not indicated.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
55%
Unit
Percentage
Data Vintage
2021
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
ESW
Primary
Tier C
https://community.goodays.co/en/blog/the-most-shocking-stats-we-heard-at-retail-week-live-2021 ↗
Source Article
The most shocking stats we heard at Retail Week Live 2021
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Original Research
ESW
· Original study ↗
Methodology
ESW session at Retail Week Live 2021 on cross-border eCommerce
Methodology documented
Segmentation
IndustryRetail
RegionGlobal
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
consumers (cross-border eCommerce): 55% consumer refusal rate. Source: ESW (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/delivery-time-indication-purchase-2021
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<blockquote cite="https://lighthousedata.io/data/delivery-time-indication-purchase-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>55%</strong> -- consumer refusal rate for consumers (cross-border eCommerce)<br><small>Source: ESW (2021) · <a href="https://lighthousedata.io/data/delivery-time-indication-purchase-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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