B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
73%
73% -- customers expecting delivery experience across all touchpoints for eCommerce customers (2021)
73% of customers anticipate the order delivery experience/tracking across all touchpoints.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
73%
Unit
Percentage
Data Vintage
2021
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
apiworx.com
Primary
Tier C
https://apiworx.com/2021/10/16/best-practices-to-keep-and-track-ecommerce-orders/ ↗
Source Article
Best Practices to Keep and Track eCommerce Orders
Original Research
apiworx.com
· Original study ↗
Methodology
Blog citing unspecified research; original survey not identified
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
eCommerce customers: 73% customers expecting delivery experience across all touchpoints. Source: apiworx.com (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/delivery-expectation-touchpoints-73pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/delivery-expectation-touchpoints-73pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>73%</strong> -- customers expecting delivery experience across all touchpoints for eCommerce customers<br><small>Source: apiworx.com (2021) · <a href="https://lighthousedata.io/data/delivery-expectation-touchpoints-73pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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