B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
65%
65% -- inbound call connection rate for US car dealerships (H1 2025)
The average car dealership connected approximately 65% of inbound calls to a qualified staff member in H1 2025.
- Represents an industry average based on mid-year data across ~3,000 dealerships
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
65%
Unit
Percentage
Data Vintage
H1 2025
Entity
Sample Size
48,000,000
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Car Wars
Primary
Tier B
https://www.useflai.com/blog/why-dealership-voicemails-kill-sales-and-what-to-do ↗
Source Article
Dealership Voicemail: Why It Kills Sales and How to Fix It (2026)
Dealership Voicemail: Why It Kills Sales and How to Fix It (2026)
Dealerships miss ~35% of calls and voicemail kills most of them. The 6 reasons it destroys revenue, a 7-step fix plan, and ready-to-use scripts.
It’s Monday at 10:15 AM. Your service drive is packed. Two advisors are handling check-in…
Original Research
Car Wars
· Original study ↗
Methodology
Car Wars mid-year analysis of 48 million inbound calls across nearly 3,000 dealerships
Methodology documented
Segmentation
IndustryRetail
Company SizeAll sizes
RegionUS
Channelcontent
Cite this stat
Plain Text
US car dealerships: 65% inbound call connection rate. Source: Car Wars (H1 2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/dealership-inbound-call-connection-rate-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/dealership-inbound-call-connection-rate-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- inbound call connection rate for US car dealerships<br><small>Source: Car Wars (H1 2025) · <a href="https://lighthousedata.io/data/dealership-inbound-call-connection-rate-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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