B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
65.2%
65.2% -- call connection rate for US car dealerships (2024)
The overall average phone call connection rate across nearly 3,000 analyzed dealerships was 65.2% in 2024.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
65.2%
Unit
Percentage
Data Vintage
2024
Entity
Sample Size
3,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Sources (3)
Car Wars
Primary
Tier B
https://www.useflai.com/blog/true-cost-of-dealership-hold-times ↗
Source Article
Car Dealership Hold Times: The True Cost & 5 Proven Fixes
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Status
Blogs & Guides
Dealership hold times cost $10K+ monthly in lost profit. 60% of customers hang up after one minute. Here's how to fix it for good.
February 17, 2026
Every time your phone plays hold music, your dealership is spending money. Not a vague, …
Also cited by
2026-09-24
Flai (useflai.com)
https://www.useflai.com/blog/ai-vs-traditional-bdc-cost-comparison
2026-09-24
Original Research
Car Wars
· Original study ↗
Methodology
Car Wars analysis of nearly 3,000 dealerships
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US car dealerships: 65.2% call connection rate. Source: Car Wars (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/dealership-call-connection-rate-2024
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<blockquote cite="https://lighthousedata.io/data/dealership-call-connection-rate-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65.2%</strong> -- call connection rate for US car dealerships<br><small>Source: Car Wars (2024) · <a href="https://lighthousedata.io/data/dealership-call-connection-rate-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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