B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
85%
85% -- customers valuing transparent data handling for customers (2025)
85% of customers highly value businesses collecting only the data needed to service them.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
85%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
thunderlabs.com.au
Primary
Tier C
https://thunderlabs.com.au/ciam-customer-satisfaction-security/ ↗
Source Article
CIAM: Your Key to Enhanced Customer Satisfaction and Security - ThunderLabs
Do you ever feel frustrated with online experiences that take too long, require endless logins, or don’t seem to understand your needs? You’re not alone. In today’s digital world, a mere 5-second delay can lead to a 20% drop in customer satisfaction. But what if there was a way to turn that frustrat…
Original Research
thunderlabs.com.au
· Original study ↗
Methodology
Blog citing unspecified research
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
customers: 85% customers valuing transparent data handling. Source: thunderlabs.com.au (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/data-transparency-customer-value
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<blockquote cite="https://lighthousedata.io/data/data-transparency-customer-value" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>85%</strong> -- customers valuing transparent data handling for customers<br><small>Source: thunderlabs.com.au (2025) · <a href="https://lighthousedata.io/data/data-transparency-customer-value" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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