B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
91%
91% -- share of cx leaders facing executive pressure to implement ai for CX leaders (2026-02)
91% of CX leaders face executive pressure to implement AI this year according to a February 2026 Gartner survey.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
91%
Unit
Percentage
Data Vintage
2026-02
Entity
Sample Size
321
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Gartner
Primary
Tier B
https://alhena.ai/blog/alhena-ai-vs-yuma-ai/ ↗
Source Article
Alhena AI vs Yuma AI: Revenue Attribution vs Automation
Original Research
Gartner
· Original study ↗
Methodology
Gartner survey of 321 CX leaders
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2026 | 91% | |
| 2026-02 (current) | 91% | 0% |
Segmentation
Industrymarketing
Cite this stat
Plain Text
CX leaders: 91% share of cx leaders facing executive pressure to implement ai. Source: Gartner (2026-02). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cx-leaders-executive-ai-pressure-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/cx-leaders-executive-ai-pressure-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>91%</strong> -- share of cx leaders facing executive pressure to implement ai for CX leaders<br><small>Source: Gartner (2026-02) · <a href="https://lighthousedata.io/data/cx-leaders-executive-ai-pressure-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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