B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

88%

88% -- share of business leaders reporting improved customer attitudes toward ai for business leaders (2023)

Name: Share Of Business Leaders Reporting Improved Customer Attitudes Toward AI Statistics
Creator: Lighthouse Intelligence
Published: 2026-10-01

2023 · arabot.io

88% of business leaders reported that their customers' attitudes toward AI and automation improved over the past year according to a 2023 CX trends report.

Cite this stat Share How we verify

Attribution: arabot.io View source

Lighthouse Research Team

Last verified: 2026-10-01 · How we verify data →

Source verified Evidence graded

Value

88%

Unit

Percentage

Data Vintage

2023

Entity

business leaders

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

arabot.io Primary Tier C

https://arabot.io/en/blog-post/42 ↗

Confidence: 48/100 Vintage: 2023 Channel: Common Crawl

Source Article

How NLP Works and What You Need to Know

Original Research

arabot.io · Original study ↗

Methodology

Cited from a 2023 CX trends report; original survey methodology not stated

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

business leaders: 88% share of business leaders reporting improved customer attitudes toward ai. Source: arabot.io (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cx-leaders-ai-attitudes-improved-2023

HTML Embed

<blockquote cite="https://lighthousedata.io/data/cx-leaders-ai-attitudes-improved-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>88%</strong> -- share of business leaders reporting improved customer attitudes toward ai for business leaders<br><small>Source: arabot.io (2023) · <a href="https://lighthousedata.io/data/cx-leaders-ai-attitudes-improved-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

Share on X Share on LinkedIn

Use this data in your work

Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.

Copy citation Explore similar stats →