B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
65%
65% -- share of customers lost due to indifference for customers (2025)
65% of customers are lost because of indifference, and not because of mistakes.
- Unattributed report cited in a vendor blog post
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
65%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
happsales.com
Primary
Tier C
https://happsales.com/how-crm-increase-sales-a-comprehensive-guide-2025/ ↗
Source Article
How CRM Increase Sales - A Comprehensive Guide 2025
Last updated on January 24th, 2025 at 05:07 pm
What is the Need for CRM?
Customer Relationship Management (CRM) software is a tool for managing all current and prospective customer interactions and their data in one place to increase sales. This enables businesses to build strong customer relationsh…
Original Research
happsales.com
· Original study ↗
Methodology
Unattributed report cited in vendor blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
customers: 65% share of customers lost due to indifference. Source: happsales.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customers-lost-due-to-indifference-65pct
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<blockquote cite="https://lighthousedata.io/data/customers-lost-due-to-indifference-65pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- share of customers lost due to indifference for customers<br><small>Source: happsales.com (2025) · <a href="https://lighthousedata.io/data/customers-lost-due-to-indifference-65pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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