B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
70%
70% -- share of customers expecting online view of in store inventory for retail customers (2023)
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
70%
Unit
Percentage
Data Vintage
2023
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Buck Consultants International
Primary
Tier B
https://bciglobal.com/en/omnichannel-in-retail-is-hot-order-anywhere-fulfill-anywhere ↗
Source Article
Omnichannel in retail is hot: order anywhere - fulfill anywhere
Many brand owners and retailers still have a P&L for each distribution channel: one P&L for their retail channel, one for e-commerce and one for the wholesale channel. Logistics is also organized per channel (‘silo’). But if you put the customer in the center, you need an omni channel strategy to ac…
Original Research
Buck Consultants International
· Original study ↗
Methodology
Omnichannel retail research cited in publication
Methodology documented
Segmentation
IndustryRetail
RegionGlobal
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
retail customers: 70% share of customers expecting online view of in store inventory. Source: Buck Consultants International (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customers-expect-online-inventory-70pct
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<blockquote cite="https://lighthousedata.io/data/customers-expect-online-inventory-70pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>70%</strong> -- share of customers expecting online view of in store inventory for retail customers<br><small>Source: Buck Consultants International (2023) · <a href="https://lighthousedata.io/data/customers-expect-online-inventory-70pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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